Grace Mercado
Business Development Manager
Grace Mercado is a dynamic member of the SteppingStone Global team with nine years of invaluable experience in office administration and client relations, recently expanding her expertise into business development. With a Bachelor of Science in Information Systems, Grace is a firm believer that success is built through dedication, hard work, and perseverance. She excels at paving her own way to the top while always recognizing the mentors and experiences that have shaped her career
Driven by a passion for professional growth, Grace is enthusiastic about sharing her knowledge and innovative ideas to enhance company programs and cultivate a culture of continuous improvement
Core Competencies
Grace is exceptionally skilled in customer-oriented work, consistently going above and beyond to understand and meet client needs. Her expertise includes:
- Customer Relations: She excels at building strong relationships, delivering tailored solutions, and ensuring a positive experience for clients
- Problem-Solving: As a strong planner and problem-solver, she readily adapts to change and can juggle multiple priorities to meet tight deadlines without compromising quality
- Communication: She is a confident communicator with strong verbal and written skills
- Technical Skills: Her technical knowledge includes proficiency in Microsoft Office, Internet Applications, and programming languages such as C, C++, Java, and Visual Basic
- Dependability: She is a fast learner, trustworthy, and dependable, always striving to meet and exceed expectations